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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Debra Creel

October 2, 2026

5  out of  5
rating by Debra Creel
"Carolann was great. Very patient with me & explained everthing."
We responded:
"Many thanks for your feedback, Debra! We appreciate your business! :)"
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NotSoSharp100

October 1, 2026

5  out of  5
rating by NotSoSharp100
"Marissa was very helpful in getting me the information I requested in a timely manner and setting up the policies was seamless. I would highly recommend her to other people I know. Six stars, not five."
We responded:
"Thank you so much for your feedback! We appreciate your business and are grateful to help you with your property insurance needs!"
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Javier Alva

September 30, 2026

5  out of  5
rating by Javier Alva
"I got updated on my premiums and about the dividends from Statefarm. Though, I havent received an email about the dividends."
We responded:
"Thank you for the feedback, Javier! We will touch base with you regarding the dividend email. We appreciate your business! "
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Stuart Blanton

September 25, 2026

5  out of  5
rating by Stuart Blanton
"Thank you to Mark and his Family and his staff for the free Barbecue sandwiches . Super generous. Good time was had by everyone. 5 Star rating all day long"
We responded:
"Thank you so much for the feedback, Stuart! I will be sure to share with Marissa and the Team! We appreciate your business! :)"
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JP Pelham

September 22, 2026

5  out of  5
rating by JP Pelham
"The Mark Lanier team is remarkable. They continue to provide exceptional service."
We responded:
"Many thanks for the feedback, JP! We appreciate you and your business!
"
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Ami Hlas

September 21, 2026

5  out of  5
rating by Ami Hlas
"Ileana was so sweet and very helpful. Thank you to Mark and his team for the great service throughout the years!"
We responded:
"Thanks so much for the kind words, Ami! We appreciate your business and loyalty all these years! :)"
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Jason Alcorn

September 17, 2026

5  out of  5
rating by Jason Alcorn
"She was great! Made the entire experience easy and quick."
We responded:
"Thank you so much for the feedback, Jason! We appreciate the opportunity to help you with your motorcycle, vehicle and renter's insurance needs! "
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Susan Ficquette

September 17, 2026

5  out of  5
rating by Susan Ficquette
"All employees at State Farm-Mark Lanier are kind, thoughtful and considerate! And, very helpful! Being retired, I get overwhelmed and Marissa was calm with me and made sure I was taken care of. They never give up on me which is huge! I am so thankful for their diligence! Wonderful employees!!"
We responded:
"Thank you so much for the feedback and kind words, Susan! We appreciate the opportunity to help you and for all these years! We appreciate you!"
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Brick Hayes

September 14, 2026

5  out of  5
rating by Brick Hayes
"Marissa was amazing and saved me 60$ on my monthly quote. Thank you"
We responded:
"Thank you for the feedback, Brick! We appreciate your business!"
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Donald Waldron

September 14, 2026

5  out of  5
rating by Donald Waldron
"Always helpful and nice. Always answer my question to my understanding."
We responded:
"Thank you for the kind words, Donald! It's a pleasure to serve you!"
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NachoPhotostudio

September 14, 2026

5  out of  5
rating by NachoPhotostudio
"Inicredible service!!!! thank you so much for everything!"
We responded:
"Thank you for the kind words, Nacho! I will be sure to share them with Lacy and the team! We truly appreciate the opportunity to help you and your family! It's an honor. Thank you so much for your business and friendship! :)"
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Natasha Dunavent

September 10, 2026

5  out of  5
rating by Natasha Dunavent
"Extremely helpful and professional"
We responded:
"Thank you, Natasha for the feedback! We appreciate your business!"
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Travis Taplin

September 3, 2026

5  out of  5
rating by Travis Taplin
"They made the experience very easy and were able to provide answers to any questions I had."
We responded:
"Thank you, Travis, for the feedback! We appreciate you and the opportunity to help you with your motorcycle and vehicle insurance needs! "
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Rebecca Juliano

August 28, 2026

5  out of  5
rating by Rebecca Juliano
"We spoke with Marissa and she was amazing. Found us a great deal on car insurance and went through the policy with us step by step. Highly Recommend!"
We responded:
"Many thanks for the kind words and feedback, Rebecca! We are grateful for the opportunity to help you with your car insurance needs! "
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Ben Southard

August 26, 2026

5  out of  5
rating by Ben Southard
"Excellent service!!"
We responded:
"Many thanks, Ben for the feedback! We appreciate your business!! "
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Darren Longabaugh

August 16, 2026

5  out of  5
rating by Darren Longabaugh
"Marissa Trotter was so nice and very helpful. I believe that's Employee of the Month if I ever met one"
We responded:
"Many thanks for the kind words, Darren! We appreciate the opportunity to help you with your vehicle insurance!
"
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Bailee Hollis

August 13, 2026

5  out of  5
rating by Bailee Hollis
"Carole-Ann was so sweet and helpful with getting me and my husband set up! Highly recommend!"
We responded:
"Thank you, Bailee, for the feedback and kind words! We appreciate your business and the opportunity to help you with your vehicle insurance needs! "
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Emily Castillo

August 13, 2026

5  out of  5
rating by Emily Castillo
"Marissa is very helpful and super nice. Called me back when she said she would. Thanks for all your help, I will recommend you to my friends."
We responded:
"Thanks so much for the feedback, Emily! We appreciate your business and the opportunity to help you with your vehicle insurance needs!"
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Brianna Discordia

August 11, 2026

5  out of  5
rating by Brianna Discordia
"I was super impressed with the customer service I received from this office! I had left a State Farm branch in Davenport previously because of poor customer service and higher rates. I ended up making some calls and came across this State Farm office. I was able to get a better rate and they were so nice. Within an hour I had all my cards and binder and paperwork ! Thank you!"
We responded:
"Thank you so much for the kind words and feedback, Brianna! We truly love what we do and are so grateful that you enjoyed your experience! Thank you so much for your business!"
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maple cos

July 28, 2026

5  out of  5
rating by maple cos
"marissa is very very kind and patient!"
We responded:
"Thank you so much for the feedback, Maple! We appreciate your kind words and business!"
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Michelle Turro

July 28, 2026

5  out of  5
rating by Michelle Turro
"Marissa was very efficient, extremely polite and helpful"
We responded:
"Thank you for your feedback, Michelle! We appreciate your business and kind words! "
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William Suarez

July 21, 2026

5  out of  5
rating by William Suarez
"Mark Lanier Insurance State Farm provides great service and detailed information on the customer. They are so easy to work with."
We responded:
"Many thanks for the feedback, William! We appreciate the opportunity to help you with your vehicle insurance! Thank you for your business!"
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James Kersey

July 14, 2026

5  out of  5
rating by James Kersey
"Very professional and friendly"
We responded:
"Thank you so much for the feedback, James! We appreciate you!"
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Mrs. Heidi Pillion

July 13, 2026

5  out of  5
rating by Mrs. Heidi Pillion
"Marissa was awesome!"
We responded:
"Thank you for the kind words, Mrs. Heidi! We appreciate you!"
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fred harkness

July 9, 2026

5  out of  5
rating by fred harkness
"I was looking for a new auto insurance policy. Marissa at State Farm was very helpful for me getting that. She was very polite, knowledgeable and quick. I would highly recommend reaching out to her."
We responded:
"Thank you so much for the feedback and kind words, Fred! I will be sure to share with Marissa and the Team! We appreciate your business and are glad we could help you with your auto insurance!"