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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Chuck Connell

June 20, 2025

5  out of  5
rating by Chuck Connell
"Mark and his team recently reached out to me to check in. We spent a few minutes discussing my current policy and they were able to reduce my monthly premium by $100.00 by switching to State Farm. This was a follow up courtesy as 1 year prior I had contacted them while shopping around, but I ended up going with another carrier. I’m so glad they called to say hi and informed me of some new pricing availability which could benefit me. It did for sure! Well done, Lanier team! Thank you!"
We responded:
"Many thanks for the kind words, Chuck! We are so glad we were able to earn your business and surely appreciate it! :)"
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Ashley Rodriguez

June 7, 2025

5  out of  5
rating by Ashley Rodriguez
"Lacy has been my go to person for years. She’s way more than just an agent to me. She is so genuine and cares for me as a person as well as a customer. She is knowledgeable and versatile and most importantly so kind to me. She’s pretty much all I need. And I guess mark is ok too… Just kidding! I’ve been with this branch for over 10 years and I’ll never be able to go anywhere else because everyone here treats you with respect and has your best interest in mind. I’m really impressed that mark has been able to pass that along to his whole team. It really does make a difference to go to a branch with people you’re comfortable with. I wouldn’t trade this team for anything else. Thank you guys for being so wonderful and being there for your customers!"
We responded:
"Thank you so much for the great words, Ashley! It's been a privilege to serve you for over 10 years! We truly appreciate your business and loyalty! :)"
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Kim Chaney

May 30, 2025

5  out of  5
rating by Kim Chaney
"She was very nice and answered all my questions"
We responded:
"Thank you for your feedback, Kim! We appreciate your business!"
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Pamela Wright

May 29, 2025

5  out of  5
rating by Pamela Wright
"Very pleasant staff, help me quickly with my issue."
We responded:
"We appreciate your feedback and business, Pamela! Happy to help! :)"
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Grayson Stenzel

May 21, 2025

5  out of  5
rating by Grayson Stenzel
"Have to say Matt was great to deal with, made the quoting process easy and explained everything along the way. Definitely recommend dealing with him! Thank you again Matt!"
We responded:
"Thank you for the kind words and feedback! We appreciate the opportunity to help you! :)"
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Food Lover

May 20, 2025

5  out of  5
rating by Food Lover
"Mrs Lacey omg! God blesss you. Can’t thank her enough. She is so helpful. Thank you State Farm, and thank you Mrs Lacey."
We responded:
"Thank you so much for the feedback and kind words! We appreciate your business! :)"
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Karen Dixon

May 15, 2025

5  out of  5
rating by Karen Dixon
"Mark Lanier and his State Farm team have always been helpful and quick to answer any questions or make requested changes to our policies. Carol-Anne is especially helpful and responds promptly. She even calls to say there will be a decrease in our policy amount. Very nice!"
We responded:
"Thank you for the kind words, Karen! We appreciate the feedback and your business! It's a pleasure to help you! :)"
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Sarah Hardiman

May 13, 2025

5  out of  5
rating by Sarah Hardiman
"Lacy is the Best agent!! Very helpful and friendy!"
We responded:
"Thank you for the feedback, Sarah! We appreciate your business!!! :)"
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Emily Roney

May 13, 2025

5  out of  5
rating by Emily Roney
"My family has been with State Farm for 30+ years! They have always come through when we needed them. Lacy is the absolute best! She recently stayed after hours to help me out and I can't thank her enough."
We responded:
"Thank you so much for the kind words, Emily! It's always been a pleasure helping you and your family and we truly appreciate the business and loyalty! :)"
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Kevin Barlow

May 5, 2025

5  out of  5
rating by Kevin Barlow
"Friendly staff, always willing to help in a timely manner. I absolutely recommend Mark Lanier State Farm Insurance."
We responded:
"Thank you for the feedback, Kevin! It's a pleasure to help you and your family! Thank you for your business!"
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Dianne Graham

April 22, 2025

5  out of  5
rating by Dianne Graham
"Mark is hands down the most amazing insurance guy to work with! He is responsive and has your back. We moved to Texas and transferred our insurance to Texas. Within a few days A letter from Florida saying they were gonna suspend my license despite following the Texas process of (transferring insurance, getting inspections, filling out the 130-u form) all because we didn’t have Florida insurance. After calling the DMV because we couldn’t get into the Texas one until May 17th because they don’t take walk-ins , Florida said you have to change your insurance back to Florida or turn in your plates. Mark not only wrote me a temporary insurance, he expedited it to make sure my Licensed didn’t get suspended. Talk about an amazing customer experience and a load of pressure off my shoulders. Thank you so much! I would 100% recommend him and give him 10 stars if I could!!! The best!!!"
We responded:
"Many thanks for the kinds words, Dianne! Lacy, myself and my entire team are happy to help! We're so glad we were able to assist you and get it resolved! :)"
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Kevin Ocampo

April 9, 2025

5  out of  5
rating by Kevin Ocampo
"I am a new customer of State Farm and I had the pleasure of speaking with Carol Anne today on getting a quote for a new vehicle purchase. She was very fast and efficient and in no time she was able to get me insured at a reasonable price. I highly recommend this office"
We responded:
"Many thanks for the kind words, Kevin! We are so glad to hear you had a great experience and we surely appreciate your business!"
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Ken

April 4, 2025

5  out of  5
rating by Ken
"Mark and his staff are exceptional. It’s so nice to call and have a real person answer the phone and answer all my questions or make policy changes. Each year we review the multiple policies that I have and make sure that all my needs are met. I have never experienced this level of personalized service from an insurance company. I will continue to with Mark and his crew for all my insurance and I highly recommend that you do as well."
We responded:
"Many thanks for the kind words and feedback, Ken! It's a pleasure to help you and your family! Thank you for your business!"
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Michael Adam

April 4, 2025

5  out of  5
rating by Michael Adam
"Best insurance company by far. It's hard to find genuine people that care about you and do so much for the community."
We responded:
"Thank you for the kind words, Michael! We surely appreciate your business and the opportunity to help you and your family!"
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Jeff Thornton

April 3, 2025

5  out of  5
rating by Jeff Thornton
"The old saying no two agents are the same rings true when I think back on the ones I have had over the years. The first day I walked into Marks office I felt comfortable and he really cared about my needs, not just signing me up. Since then the crew at Mark’s office have been amazing, always making sure first I am OK then looking after my insurance needs. They are great friends and amazing agents . I promise you can’t go wrong choosing them for your insurance needs."
We responded:
"Wow Jeff! Thank you for the kind words! It's really nice when our folks can truly see how we are and our desire to help. We appreciate your business and the opportunity to assist you!"
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Antonio Correa

April 2, 2025

5  out of  5
rating by Antonio Correa
"I transferred my car insurance from another provider and saved thousands a year. Great service and quick response from Mark and his staff"
We responded:
"Thank you for the kind words, Anton! We appreciate your business and the opportunity to help you and your family!"
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Diana Diaz

March 6, 2025

5  out of  5
rating by Diana Diaz
"Mark took care of my insurance question quickly. He is always quick to respond to any concerns I may have."
We responded:
"Thank you for your feedback, Diana! It's a pleasure to help you and your family and we appreciate your business! "
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Matt Diaz

March 6, 2025

5  out of  5
rating by Matt Diaz
"“I had an excellent experience with Mark Lanier State Farm! From the moment I reached out, the team was incredibly friendly and helpful. They took the time to explain all of my options in detail and made sure I understood every step of the process. Mark was professional and went above and beyond to ensure I got the best coverage for my needs. I truly appreciate the personal touch and exceptional customer service. Highly recommend them to anyone looking for reliable and trustworthy insurance!”"
We responded:
"Thank you for the kind words, Matt! We appreciate you and the opportunity to help you and your family! Thank you again!"
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melinda dixon

March 3, 2025

5  out of  5
rating by melinda dixon
"Mark and his team are not only welcoming, but knowledgeable and make you feel at ease with any questions you may have. Highly recommend to everyone I know!"
We responded:
"Thank you so much for the kind words, Melinda! We truly love what we do and it's so nice to hear that folks like you can see that! We appreciate your business! "
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Finsfan

February 28, 2025

5  out of  5
rating by Finsfan
"Known this man almost my whole life! Really good dude. Look no further for integrity, honesty, and generosity when it comes to these folks. They will do all they can to make sure your insurance/financial needs are met to your expectations. 10 outta 10"
We responded:
"Thanks so much for the kind words! It's always a pleasure to help you and the family out! Thanks for your loyalty!"
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Donald Waldron

February 28, 2025

5  out of  5
rating by Donald Waldron
"Always helpful and nice."
We responded:
"Thank you for the kind words, Donald! It's a pleasure to serve you!"
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Dustin Dixon

February 27, 2025

5  out of  5
rating by Dustin Dixon
"The Lanier-State Farm crew has been amazing to work with! They are always there when you need them."
We responded:
"Thank you, Dustin, for your kind words! It's a pleasure to help you!"
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Tisha Rodriguez

November 22, 2024

5  out of  5
rating by Tisha Rodriguez
"At this point in the process, Diana was very helpful, professional, and kind. Hopefully everything goes thru smoothly and quickly."
We responded:
"Thank you for the kind words, Tisha! We appreciate your business!"
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Donna Cuje

August 28, 2024

5  out of  5
rating by Donna Cuje
"I have had great positively professionally they're at State Farm Mark Lanier ,Jessica is very efficient ,You have a great team..I happy with this company."
We responded:
"Thank you for the kind words, Donna! It's a pleasure to assist you and we appreciate your business!"
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Jennifer Ruth Sims Perry

August 12, 2024

5  out of  5
rating by Jennifer Ruth Sims Perry
"OMG!!! So grateful I called Lacy! With an easy over the phone review of our policy she was able to save us $1170! I COULD NOT BELIEVE IT. Lacy, you are a blessing! Thank you."
We responded:
"Thank you so much for the kind words, Jennifer! We are grateful for your business!"