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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jenna Clark

Jenna Clark

September 4, 2025

5  out of  5
rating by Jenna Clark
"Marissa was so helpful, kind, and thorough in answering all my questions. There were a lot of insurance aspects I felt unsure about, and she answered my questions with all the information without making me feel pressured or giving me products I didn’t need. Her support throughout the process was amazing, and she found me the best deal without compromising on coverage!"
We responded:
"Thank you so much for the kind words, Jenna! I will be sure to share them with Marissa and the team! We appreciate the opportunity to help you and are grateful for your business!"
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Dillon Smith

September 2, 2025

5  out of  5
rating by Dillon Smith
"They are always extremely helpful with my needs and the ability to just text them when I need something and always getting it in a timely manner has been a real life saver for me."
We responded:
"So grateful for your feedback, Dillon! We truly appreciate the opportunity to help you! Thank you for your business!"
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Courtney Blanton

August 21, 2025

5  out of  5
rating by Courtney Blanton
"Mark Lanier is a family friend and all-around good guy. He has an excellent customer service rep who has faithfully kept in communication with me over the years to make sure I was getting the best auto insurance for the best price. My savings were substantial! I am very appreciative of Mark Lanier and his team; I recommend giving them a call ASAP to see how they can help you!"
We responded:
"Thanks so much for the kinds words and for your business, Courtney! We appreciate the opportunity to help you with your auto insurance needs! "
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Brenda Eisenhart

August 20, 2025

5  out of  5
rating by Brenda Eisenhart
"I like that they will text you when it's time to pay your bill."
We responded:
"Thank you so much for the feedback, Brenda! We appreciate the opportunity to work with you regarding your vehicle insurance and glad to know the text option is helpful! :)"
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Nicki Carroll

August 18, 2025

5  out of  5
rating by Nicki Carroll
"If you need help with insurance, make sure you call Mark Lanier and his staff for a quote! I have been with State Farm for over 30 years, starting out with Mark & Lacy's father Jim Lanier. Now, Mark is my agent! Lacy always goes above and beyond to help me, is like my family, and she listens to my needs! She makes sure I can afford my car insurance and that I have great coverage! I recommend Mark Lanier State Farm to everyone - call them!"
We responded:
"It's always a pleasure to help you all these years, Nicki! We appreciate your friendship and loyalty to us! :) Thank you for trusting us with your car insurance needs! "
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Sharon Richardson

August 18, 2025

5  out of  5
rating by Sharon Richardson
"This company has taken care of our insurance needs for several years. We are very proud and grateful for the great service and support they give. I especially love it when they call and say my premiums went down! What a deal!!!"
We responded:
"Many thanks for the great feedback Sharon! We appreciate your business and loyalty! "
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Iyanna Reese

August 18, 2025

5  out of  5
rating by Iyanna Reese
"Marissa was so helpful and generous. I am a new costumer and she help me understand everything about the auto policies and got me the best results!"
We responded:
"Many thanks for the kind words, Iyanna! I will share them with Marissa and the team! Thank you for the opportunity to help you with your auto insurance needs! We appreciate your business!"
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Anna Maria Hall

August 16, 2025

5  out of  5
rating by Anna Maria Hall
"Carole-Ann has helped me for years with my auto and condo insurance. Always helpful, pleasant, and quick to respond. Definitely recommend this office for insurance."
We responded:
"Thank you so much for the kind words, Anna! I will share them with Carole-Ann and the rest of the team. We are so glad for the opportunity to help you with your auto and condo insurance needs! We appreciate your business! "
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Ruthann Pannebaker

August 15, 2025

5  out of  5
rating by Ruthann Pannebaker
"We’ve been with Mark Lanier State Farm for years, and I couldn’t be happier with the service we’ve received. Mark has built an awesome team, and they truly treat you like family. I work closely with Lacy on a monthly basis for our business needs, and she is always friendly, responsive, and a joy to communicate with. They handle both our personal and business policies, and it’s clear they genuinely care about their clients. Highly recommend Mark and his amazing staff! Oh, not to mention we saved money on a policy that offered more coverage than we had before. We strongly recommend Mark Lanier and his team."
We responded:
"Wow, thank you so much for the kind words, Ruthann! It's a pleasure to help you and your family! Thank you for your business!"
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D Rodriguez

August 14, 2025

5  out of  5
rating by D Rodriguez
"Marissa was super helpful and answered all my questions. A great experience!"
We responded:
"Many thanks for the feedback and kind words! I will surely share those comments with Marissa and the rest of the Team! We appreciate your business!"
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Julie Williams

August 13, 2025

5  out of  5
rating by Julie Williams
"Stellar service. Friendly staff. Outstanding new office site. Highly recommend!"
We responded:
"Thank you so much for the kind words, Julie! We appreciate your business and feedback! It's a pleasure to serve you!"
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Patricia Coons

August 13, 2025

5  out of  5
rating by Patricia Coons
"Carole Ann was wonderful to get the info I needed in a timely manner. Wonderful service."
We responded:
"Many thanks for the kind words, Patricia! I will be sure to share your comments with Carole-Ann and the team! We appreciate your business! "
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Chloe Donovan

August 8, 2025

5  out of  5
rating by Chloe Donovan
"Marissa worked with me and she was great! She communicated well and got things done very quickly, which I appreciated."
We responded:
"Thank you so much for the feedback and kind words, Chloe! I will be sure to share with Marissa and the Team! We are so glad we could help you with your car insurance needs! Thank you for your business!"
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Ahmed Velez

August 8, 2025

5  out of  5
rating by Ahmed Velez
"As a Texan and entrepreneur of business moving to Lakeland, I was a bit overwhelmed with everything involved in buying a new home — but Marissa made getting homeowners insurance the easiest part of the whole process. She was knowledgeable, friendly, and took the time to explain everything in a way that made sense. I never felt rushed or pressured, just supported. Marissa went above and beyond to make sure I had the right coverage for my needs, and I genuinely felt like I had someone in my corner. I had options but Marissa made it easy to say “yes” to State Farm. I will let others know about Marissa"
We responded:
"Wow, many thanks Ahmed for the kind words and feedback! I will be sure to share with Marissa and the rest of our team! We appreciate the opportunity to serve you and are glad we could assist you with your homeowners insurance! "
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D Morales

August 7, 2025

5  out of  5
rating by D Morales
"I have had Mark Lanier as my State Farm Insurance professional for several years. He and his staff have been great to assist me whenever I call or visit with any questions. I would definitely recommend him to my friends and family."
We responded:
"Thank you so much for the kind words! :) We appreciate your loyalty and business!! It's a pleasure to help you!"
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Karen Schmidt

August 6, 2025

5  out of  5
rating by Karen Schmidt
"Marissa was a joy to work with. She was knowledgeable and helped me throw the entire process."
We responded:
"We appreciate your feedback, Karen! I will be sure to share your comments with Marissa! Thank you for your business! :)"
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Anton Safonov

August 4, 2025

5  out of  5
rating by Anton Safonov
"Lacy was super helpful. Thank you thank you!"
We responded:
"Thank you so much for the feedback, Anton! I will be sure to share with Lacy and the Team! We appreciate your business!"
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Barney Ballard

July 30, 2025

5  out of  5
rating by Barney Ballard
"Want to thank Lacy Gregory and State Farm for helping me get insurance for my tractor. Very helpful and professional. Thank you again"
We responded:
"Thank you for the kind words, Barney! We are so glad Lacy was able to assist you with your tractor insurance, and we surely appreciate your business!"
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Melea Battles

July 29, 2025

5  out of  5
rating by Melea Battles
"Marissa was amazing & so helpful! She made the process simple & easy."
We responded:
"Thank you for the kind words, Melea! I will be sure to share them with Marissa! We appreciate your business!"
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Rick Greenhow

July 23, 2025

5  out of  5
rating by Rick Greenhow
"Marissa is always very helpful and knowledgeable any time I have a question or transaction. Thanks"
We responded:
"Thank you for the kind words, Rick! We appreciate your business and the opportunity to serve you!"
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Gloribel Rosario

July 18, 2025

5  out of  5
rating by Gloribel Rosario
"Thank you Marissa for the excellent service. Your promptness and commitment to me were excellent, beyond praise."
We responded:
"Many thanks for the kind words, Gloribel! We thank you for your business and your feedback! "
Profile photo of Donna Retzlaff

Donna Retzlaff

July 8, 2025

5  out of  5
rating by Donna Retzlaff
"Mark and his staff are wonderful people to deal with. Always happy to help any way they can. I have been with State Farm Insurance for a long time first in Michigan and now in Florida for 28 years! Always a pleasure to do business with."
We responded:
"Many thanks for your business all these years, Donna! We appreciate your feedback, it means the world to us! :)"
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BadKarma90

July 7, 2025

5  out of  5
rating by BadKarma90
"Thank you for the help with getting a new auto policy. I thought it would be a long phone call to figure out if State Farm would be a good fit for the right price. The call was quick and simple."
We responded:
"Thank you for the kind words and we are glad we could help you efficiently! Thank you for your business!"
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Nillymar Fuentes

July 3, 2025

5  out of  5
rating by Nillymar Fuentes
"Marissa was of great help! She made it easy, quick, and gave me the best deal. Super satisfied and would recommend 100/10!"
We responded:
"Thank you for the kind words, Nillymar! We are grateful for the opportunity to help you and appreciate your business!"
Profile photo of Joe Trotter

Joe Trotter

June 30, 2025

5  out of  5
rating by Joe Trotter
"Marissa was great! Not only was she extremely helpful with my questions, she was able to save me on both my vehicles and was able to add renters for me. Super grateful for her help. I highly recommend calling and asking for Marissa!"
We responded:
"Thank you for the kind words, Joe! We appreciate your business. It's a pleasure to help you! :)"